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Bunnings has toppled Woolworths as Australia’s most ‘trusted’ brand – what makes us trust a brand in the first place?

<a href="https://theconversation.com/profiles/louise-grimmer-212082">Louise Grimmer</a>, <a href="https://theconversation.com/institutions/university-of-tasmania-888">University of Tasmania</a> Think of some of the world’s biggest brands: Nike, McDonald’s, Coca-Cola, Apple. With what do you associate them? Are they positive associations? Now consider, do you trust them? Brand trust is a measure of how customers feel about a brand in terms of how well the brand delivers on its promises. Trust is an important measure for any organisation, large or small. Whether or not customers trust a brand can be the difference between choosing that brand’s products or services over another. In Australia, Woolworths <a href="https://www.roymorgan.com/findings/9472-risk-monitor-quartely-update-december-2023">held the title</a> of our most trusted brand for three and a half years. But recent cost-of-living pressures have put supermarkets in the spotlight for all the wrong reasons. Roy Morgan Research’s <a href="https://www.roymorgan.com/findings/9472-risk-monitor-quartely-update-december-2023">most recent trust rankings</a> show Woolworths has slipped to number two, handing its crown to hardware behemoth Bunnings. It’s clear that trust is fragile and can be quickly squandered when brands lose touch with those they serve. So what makes us trust a brand in the first place? And why do we trust some more than others? <h2>What makes us trust a brand?</h2> According to customer experience management firm Qualtrics, <a href="https://www.qualtrics.com/au/experience-management/brand/brand-trust/">brand trust</a> is <blockquote> the confidence that customers have in a brand’s ability to deliver on what it promises. As a brand consistently meets the expectations it has set in the minds of customers, trust in that brand grows. </blockquote> There are many ways to go about measuring brand trust. A typical first step is to ask lots of people what they think, collating their general opinions on product quality and the brand’s customer service experience. This can be strengthened with more quantifiable elements, including: <ul> <li>online ratings and reviews</li> <li>social media “sentiment” (positive, negative or neutral)</li> <li>corporate social responsibility activities</li> <li>philanthropic efforts</li> <li>customer data security and privacy.</li> </ul> Some surveys go even deeper, asking respondents to consider a brand’s vision and mission, its approaches to sustainability and worker standards, and how honest its advertising appears. <h2>Is this a real and useful metric?</h2> The qualitative methodology used by <a href="https://www.roymorgan.com/findings/9472-risk-monitor-quartely-update-december-2023">Roy Morgan</a> to determine what Australian consumers think about 1,000 brands has been administered over two decades, so the data can be reliably compared across time. On measures of both trust and distrust, it asks respondents which brands they trust and why. This approach is useful because it tells us which elements factor into brand trust judgements. <a href="https://roymorgan-cms-prod.s3.ap-southeast-2.amazonaws.com/wp-content/uploads/2024/03/07035120/9472-Risk-Monitor-Quartely-Update-December-2023-1-1.pdf">Customer responses</a> about the survey’s most recent winner, Bunnings, show that customer service, product range, value-for-money pricing and generous returns policies are the key drivers of strong trust in its brand. Here are some examples: <blockquote> Great customer service. Love their welcoming staff. Whether it’s nuts and bolts or a new toilet seat, they have it all, value for money. Great products and price and have a no quibble refund policy. Great stock range, help is there if you need it and it is my go-to for my gardening and tool needs. Really convenient trading hours, and their return policy is good. </blockquote> In addition to trust, there are three other metrics commonly used to assess brand performance: <ul> <li> brand equity – the commercial or social value of consumer perceptions of a brand </li> <li> brand loyalty – consumer willingness to consistently choose one brand over others regardless of price or competitor’s efforts </li> <li> brand affinity – the emotional connection and common values between a brand and its customers. </li> </ul> However, trust is becoming a disproportionately important metric as consumers demand that companies provide <a href="https://www.forbes.com/sites/bernhardschroeder/2020/01/16/from-the-traditional-to-the-outrageous-four-brands-that-use-honest-transparency-to-build-loyal-customers-with-non-traditional-marketing-and-branding/?sh=6689f81320a1">increased transparency</a> and exhibit greater care for their customers, not just their shareholders. <h2>Why do Australians trust retailers so much?</h2> Of Australia’s top ten most trusted brands, seven are retailers – Bunnings, Woolworths, Aldi, Coles, Kmart, Myer and Big W. <figure class="align-center zoomable"><a href="https://images.theconversation.com/files/582082/original/file-20240314-28-h0xdf4.png?ixlib=rb-1.1.0&q=45&auto=format&w=1000&fit=clip"><img src="https://images.theconversation.com/files/582082/original/file-20240314-28-h0xdf4.png?ixlib=rb-1.1.0&q=45&auto=format&w=754&fit=clip" sizes="(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px" srcset="https://images.theconversation.com/files/582082/original/file-20240314-28-h0xdf4.png?ixlib=rb-1.1.0&q=45&auto=format&w=600&h=279&fit=crop&dpr=1 600w, https://images.theconversation.com/files/582082/original/file-20240314-28-h0xdf4.png?ixlib=rb-1.1.0&q=30&auto=format&w=600&h=279&fit=crop&dpr=2 1200w, https://images.theconversation.com/files/582082/original/file-20240314-28-h0xdf4.png?ixlib=rb-1.1.0&q=15&auto=format&w=600&h=279&fit=crop&dpr=3 1800w, https://images.theconversation.com/files/582082/original/file-20240314-28-h0xdf4.png?ixlib=rb-1.1.0&q=45&auto=format&w=754&h=350&fit=crop&dpr=1 754w, https://images.theconversation.com/files/582082/original/file-20240314-28-h0xdf4.png?ixlib=rb-1.1.0&q=30&auto=format&w=754&h=350&fit=crop&dpr=2 1508w, https://images.theconversation.com/files/582082/original/file-20240314-28-h0xdf4.png?ixlib=rb-1.1.0&q=15&auto=format&w=754&h=350&fit=crop&dpr=3 2262w" alt="table shows that Bunnings is now Australia's most trusted brand, and Optus the least trusted brand." /></a><figcaption>The latest changes to Australia’s most trusted and most distrusted brand rankings. <a class="source" href="https://www.roymorgan.com/findings/9472-risk-monitor-quartely-update-december-2023">Roy Morgan Single Source (Australia)</a></figcaption></figure> This <a href="https://www.fastcompany.com/90901331/america-most-trusted-brands-companies-report-2023-morning-consult">stands in contrast</a> with the United States, where the most trusted brands are predominantly from the healthcare sector. So why do retail brands dominate our trust rankings? They certainly aren’t small local businesses. Our retail sector is <a href="https://www.afr.com/companies/retail/in-the-shopping-trolley-war-the-supermarkets-have-to-give-20240122-p5ez4k">highly concentrated</a>, dominated by a few giant retail brands. We have only two major department stores (David Jones and Myer), three major discount department stores (Big W, Target and Kmart) and a <a href="https://www.abc.net.au/news/2024-02-23/a-history-of-the-duopoly-coles-woolworths/103494070">supermarket “duopoly”</a> (Coles and Woolworths). It’s most likely then that these brands have been enjoying leftover goodwill from the pandemic. As Australia closed down to tackle COVID-19, the retail sector, and in particular the grocery sector, was credited with enabling customers to <a href="https://www.smh.com.au/business/companies/inside-story-how-woolworths-and-coles-joined-forces-to-avert-covid-19-disaster-20200611-p551lk.html">safely access</a> food and household goods. Compared with many other countries, we did not see a predominance of empty shelves across Australia. Retailers in this country stepped up – implementing or improving their online shopping capabilities and ensuring physical stores followed health guidelines and protocols. Now, with the pandemic behind us and in an environment of high inflation, the <a href="https://www.abc.net.au/news/2024-02-20/woolworths-coles-supermarket-tactics-grocery-four-corners/103405054">big two supermarkets</a> face <a href="https://www.theguardian.com/australia-news/2024/feb/20/do-coles-woolworths-specials-actually-offer-savings-choice-survey-supermarket-price-gouging-inquiry">growing distrust</a> and a <a href="https://www.aph.gov.au/Parliamentary_Business/Committees/Senate/Supermarket_Prices/SupermarketPrices">public inquiry</a>. <h2>Lessons from the losers</h2> After <a href="https://www.theguardian.com/business/2023/nov/20/optus-scandals-network-outage-cyberattack-ceo-resignation-kelly-bayer-rosmarin">two high profile disasters</a>, Optus finds itself the most distrusted brand in Australia. Its companions in the “most distrusted” group include social media brands Meta (Facebook), TikTok and X. Qantas, Medibank Private, Newscorp, Nestle and Amazon also made the top 10. The main reason consumers distrust brands is for a perceived failure to live up to their promises and responsibilities. For example, <a href="https://www.washingtonpost.com/technology/2023/09/18/amazon-working-conditions-safety-osha-doj/">worker conditions at multinational firm Amazon</a> are seen by some consumers as a reflection of questionable business practices. Other brands may have earned a reputation for failing to deliver the basics, like when chronic <a href="https://www.afr.com/companies/transport/compensating-travellers-for-cancelled-flights-long-overdue-20240212-p5f45c">flight delays and cancellations</a> plagued many Qantas customers. <h2>Lessons from the winners</h2> On the flip side, consumers have rewarded budget-friendly retailers with increased trust in the most recent rankings. Aldi, Kmart and Bunnings have improved their standing as trusted brands, no doubt in part because they have helped many Australian consumers deal with tight household budgets. As discretionary consumer spending continues to tighten, we may see a more permanent consumer shopping <a href="https://www.theaustralian.com.au/business/retail/rise-of-the-value-shopper-as-budgets-are-crunched-a-threat-and-opportunity-for-retailers/news-story/9b7a355cfb3866ec60d2ee42b7cbd567">shift towards value for money</a> brands and discounters. Trust is a fragile thing to maintain once earned. As we move through 2024, Australian companies must pay close attention to their most important asset – strong relationships with those they serve.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/225578/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/louise-grimmer-212082">Louise Grimmer</a>, Senior Lecturer in Retail Marketing, <a href="https://theconversation.com/institutions/university-of-tasmania-888">University of Tasmania</a> This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/bunnings-has-toppled-woolworths-as-australias-most-trusted-brand-what-makes-us-trust-a-brand-in-the-first-place-225578">original article</a>.

Money & Banking

Tourist arrested for disgusting act at sacred UNESCO World Heritage Site

A tourist has been arrested after he committed this disgusting act on top of the Leshan Giant Buddha, a sacred UNESCO World Heritage Site in China. The man allegedly found a blind spot away from CCTV cameras, climbed over the security fence and on top of the statue. Once he reached the top of the monuments head, he proceeded to pull down his pants and urinate in front of horrified visitors who filmed the act. Security guards quickly removed the unidentified man and handed him over to police, after being informed of his actions. It is reported that the man was taken to a nearby hospital for psychiatric evaluation. The UNESCO World Heritage Site itself is a 71-metre-tall monument, which is considered to be the largest and tallest stone Buddha statue in the world. The Leshan Giant Buddha monument is located in the Sichuan Province of China, and was carved out of a cliff face between 713 and 803 AD. The statue and surrounding Mount Emei Scenic Area have been listed as a UNESCO World Heritage Site since 1996. This act is one of many incidences of tourists behaving badly across the world. In June 2023 a German tourist was detained after <a href="https://www.oversixty.com.au/travel/travel-trouble/tourist-accused-of-causing-over-8-000-in-damages-to-iconic-roman-statue" target="_blank" rel="noopener">climbing up</a> a 16th-century Fountain of Neptune, and was accused of causing over $8,000 in damages to the iconic statue. Prior to that, an Irish tourist landed himself into <a href="https://www.oversixty.com.au/finance/legal/tourist-busted-for-carving-name-into-world-s-most-famous-roman-relic" target="_blank" rel="noopener">trouble in Rome</a> after carving his and his girlfriend's name onto the walls of the Colosseum. Images: News.com.au

Travel Trouble

Australia’s most expensive number plate breaks record

Australia’s most rare licence plate has broken records in the days before it is set to be auctioned off, with the single-digit number plate expected to sell for over $10 million. Heritage number plates are in high demand amongst collectors, with the first plates coming out of each state only branded with a single number. The first ever NSW heritage plate, which was first made for the state's first police commissioner, is being auctioned off for the first time in over a century, with the plate simply reading “1” attracting nation-wide attention. The plate was last year <a href="https://www.lloydsonline.com.au/LotDetails.aspx?smode=0&aid=47033&lid=4617672&_ga=2.27604924.1274045232.1705885942-1957527670.1705885942">listed</a> on Lloyds Auctions, where bidding soared to over $10 million within the first 72 hours on the site. Lloyds described the plates as “the holy grail must-have for any blue-chip passion investor or the no. 1 gift for that person who has ‘everything’.” Lloyds Auctions chief operations officer Lee Hames called the plate a “unicorn” and said the public auction listing was “truly a once-in-a-lifetime opportunity”. “Generally, rare heritage plates such as these are usually passed down through generations within families,” Hames said. After being made for the police commissioner in 1910, the number 1 plate was then handed over to Sir Fredrick Stewart, the founding chairman of Australian National Airways, who held onto the plates until his death. The extraordinary value comes from the rarity of the plates, with only nine single digit number plates available in each state and territory. “These are as rare as hens’ teeth and the perfect addition to any rare classic or prestige vehicle,” Mr Hames continued. “In fact, you could potentially say that the number plate will be most likely worth MORE than the car you put it on.” At its current bidding levels, NSW 1 will be the most expensive number plate ever to sell in Australia. Image credits: Lloyds Auctions

Money & Banking

Sapling planted at Sycamore Gap to "restore hope" removed by National Trust

UK resident Kieran Chapman, 27, is "absolutely gutted" after the sapling he planted in memory of the<a href="https://www.oversixty.com.au/finance/legal/you-can-t-forgive-that-teen-arrested-after-felling-of-iconic-200-year-old-tree" target="_blank" rel="noopener"> felled Sycamore Gap tree</a> was heartbreakingly removed by National Trust. The 27-year-old spent hours on Friday planting the sapling just metres away from the stump of the iconic Sycamore Gap tree, but his efforts were in vain, as the sapling had been dug up by the National Trust on Sunday morning. The conservation charity said that they had to remove the sapling because it is a protected UNESCO World Heritage Site. A National Trust spokesperson told the Newcastle Chronicle that while they understand “the strength of feeling following the events at Sycamore Gap” the site “is a scheduled ancient monument and a globally important archaeological setting, with UNESCO world heritage designation”. “Altering or adding to it can damage the archaeology, and is unlawful without prior consent from government.” But Chapman couldn't hide his disappointment: “It’s just devastating, isn’t it? It genuinely brought people a lot of joy and that’s been taken away," he told the publication. “I honestly thought if it got a good response they might end up keeping it.” Chapman planted the sapling because he wanted to “restore people’s faith in humanity, bring a smile back to people’s faces and just give them a bit of hope”. “I planned to go and take the dog for a walk next weekend there," he added. In a follow up post on Facebook, Chapman added that he was told by the National Trust that his tree will be replanted on another piece of land at the Housesteads Visitor Centre on Hadrian’s Wall. “Too many politics around all this for my liking, the top and bottom of it, it’s a tree, planted in soil. I understand the land is protected, but to protect a tree from being planted in the earth, where they’re designed to be, no matter where it’s location, is crazy,” he wrote. Two people were arrested over the incident, a 16-year-old boy and 69-year-old former lumberjack. Both have been released on bail, with the lumberjack insisting that he had no involvement in the felling. “You’ve got the wrong feller,” he told The Sun. “I’m a former lumberjack and I’ve just been kicked off my property so I can see why people have pointed the finger. “My brother came down to make sure I hadn’t been arrested as he had heard a rumour that I had cut it down. I didn’t do it," he added. Images: Getty/ Facebook

Travel Trouble

6 reasons Australians don’t trust economists, and how we could do better

<a href="https://theconversation.com/profiles/peter-siminski-250958">Peter Siminski</a>, <a href="https://theconversation.com/institutions/university-of-technology-sydney-936">University of Technology Sydney</a> Economics is about organising markets in ways that contribute to social welfare, which means anyone interested in anything from inequality to housing affordability, to health and education systems, or climate change to gender gaps ought to be interested in it. But economists are far from the most trusted professionals. We are apparently among the <a href="https://kingcenter.stanford.edu/news/abhijit-banerjee-good-economics-hard-times">least-trusted</a> in the US and <a href="https://www.ipsos.com/en-uk/ipsos-veracity-index-2020-trust-in-professions">midway</a> down the ranking in the United Kingdom. In Australia, such surveys on our most trusted professions <a href="https://www.governanceinstitute.com.au/advocacy/ethics-index/">don’t include</a> <a href="https://www.roymorgan.com/findings/roy-morgan-image-of-professions-survey-2021-in-a-year-dominated-by-covid-19-health-professionals-including-nurses-doctors-and-pharmacists-are-the-most-highly-regarded-but-almost-all-professions-d">economists</a>, which itself is noteworthy. Nevertheless, it’s worth reflecting on why Australians may distrust economists, and the ways in which economics can better serve Australia. <h2>1: Weak diversity and reflexivity</h2> Diversity is imperative for a field that helps make decisions about the allocation of resources. At <a href="https://www.rba.gov.au/publications/bulletin/2020/jun/why-study-or-not-study-economics-a-survey-of-high-school-students.html">high school</a>, economics students are increasingly male, and concentrated in metropolitan and high socio-economic status locations. <hr /> <iframe id="Pdz6D" class="tc-infographic-datawrapper" style="border: none;" src="https://datawrapper.dwcdn.net/Pdz6D/2/" width="100%" height="400px" frameborder="0"></iframe> <hr /> Only 0.5% of Indigenous graduates identified economics or econometrics as their main discipline in the 2021 census. Two-thirds of the Australians employed as economists are <a href="https://labourmarketinsights.gov.au/occupation-profile/economists?occupationCode=2243">male</a>, and although university economics departments have improved recently, they are still notoriously <a href="https://genderinstitute.anu.edu.au/gess/academic-appointments-in-economics-in-Australia">male-dominated</a>. Compounding this is that – unlike other social sciences – mainstream economics is not a tradition where <a href="https://medicine.unimelb.edu.au/school-structure/medical-education/research/qualitative-journey/themes/reflexivity">reflexivity</a> is encouraged. Reflexivity involves reflecting on one’s background and environment. Nor are economists often encouraged to reflect on the role of power in the promotion of the ideas they and others espouse, including in the media. <h2>2: The media and conflicts of interest</h2> Economists span academia, government, private and not-for-profit sectors. <figure class="align-right zoomable"><figcaption></figcaption></figure> But those appearing in the media appear to come disproportionately from banks, other financial institutions, management consultancies and think tanks. Particularly worrying is that some think tanks do not disclose the identity of their donors. The media seems uninterested in holding them to account for this. In contrast, all reputable academic journals (and <a href="https://images.theconversation.com/files/541221/original/file-20230804-21-4t1zo2.png">The Conversation</a>) require authors to declare any potential conflicts of interest as a condition of publication. Also worrying is that some think tanks seem particularly ideologically driven. In my view, the media should be much more critical and discerning in its engagement with economists and potential conflicts of interest. And more space should be made for academic and public-sector economists. Choices as to who is quoted should be guided by informed attempts to identify genuine expertise, as well as by diversity considerations. The opposite approach, sensationalism, is irresponsible and detrimental to the public good. And it contributes to distrust in economists. Equally, academic economists should strive to contribute more to national economic debates. A realignment of incentives within universities would help. <h2>3: Efficiency preferred to equity</h2> Decisions made by governments usually affect both the “size of the pie” (loosely, what economists call efficiency) and how it is shared (equity). How to balance this trade-off is a question of values, about which economists have no special insight. But we are well placed to summarise the likely distributional implications of policies. It is true that many economists are at the forefront of research on <a href="https://wid.world/">inequality</a>, but it is also true that economists often focus too much on efficiency. It is rare for economists to explicitly discuss the implications of government decisions for both. Recent examples are debates about increases to the minimum wage and to JobKeeper payments in the context of containing inflation. <h2>4: A heavy international focus</h2> Most of our best and most prominent economists were trained overseas, which is a double-edged sword. We should continue to help top students to study at the world’s best institutions, and continue to recruit top economists globally. But we should accept that this can come with the price of reduced interest and engagement in Australian issues. In my view we should balance this by also creating a truly world-class Australian postgraduate training system, perhaps through cross-institutional collaboration, drawing on strengths and creating economies of scale. Such programs <a href="https://tinbergen.nl/graduate-program">run</a> <a href="https://www.parisschoolofeconomics.eu/en/teaching/phd-program-pse/">successfully</a> in Europe. This has been discussed many times by academics in Australia, but it requires government resolve to happen. <h2>5: Declining economics training</h2> It’s also hard to trust economics if you don’t understand it. Year 12 enrolments in economics have fallen by about <a href="https://www.rba.gov.au/publications/bulletin/2020/jun/pdf/why-study-or-not-study-economics-a-survey-of-high-school-students.pdf">70%</a> since the 1990s. In New South Wales at least, economics has been mostly replaced by “business studies”. <hr /> <iframe id="ANlgw" class="tc-infographic-datawrapper" style="border: none;" src="https://datawrapper.dwcdn.net/ANlgw/1/" width="100%" height="400px" frameborder="0"></iframe> <hr /> The study of economics has also declined strikingly compared to other fields at universities. Census data shows that only 1% of university graduates under 40 specialised in economics, compared to 2.5% of those now in their 70s. <hr /> <iframe id="tE4bE" class="tc-infographic-datawrapper" style="border: none;" src="https://datawrapper.dwcdn.net/tE4bE/2/" width="100%" height="400px" frameborder="0"></iframe> <hr /> Management and commerce degrees are much more popular, producing 23% of graduates across all ages. While these degrees do include some economics, it is usually in only one or two compulsory units. <h2>6: Overconfidence</h2> While it was once said that every two economists had at least <a href="https://quotefancy.com/quote/939837/Winston-Churchill-If-you-put-two-economists-xin-a-room-you-get-two-opinions-unless-one-of">three opinions</a>, reflecting the inherent uncertainties in the discipline, economists seem very sure of themselves in the media. A large dose of humility would help, and it would help build trust. The media and consumers of the media should seek out the voices that acknowledge the necessary uncertainties.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/208833/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/peter-siminski-250958">Peter Siminski</a>, Professor of Economics, <a href="https://theconversation.com/institutions/university-of-technology-sydney-936">University of Technology Sydney</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/6-reasons-australians-dont-trust-economists-and-how-we-could-do-better-208833">original article</a>.

Money & Banking

Tony Bennett: the timeless visionary who, with a nod to America’s musical heritage, embraced the future

<a href="https://theconversation.com/profiles/jose-valentino-ruiz-1293457">Jose Valentino Ruiz</a>, <a href="https://theconversation.com/institutions/university-of-florida-1392">University of Florida</a> In the history of American popular music, there have been few luminaries as enduring and innovative as Tony Bennett. With a career that spanned almost 80 years, Bennett’s smooth tones, unique phrasing and visionary musical collaborations left an indelible mark on vocal jazz and the recording industry as a whole. That his <a href="https://apnews.com/article/tony-bennett-dies-c3b3a7e2360449fb936a38794c7c3266">death at the age of 96</a> on July 21, 2023, was mourned by artists as varied as <a href="https://twitter.com/KeithUrban/status/1682395658395824133">Keith Urban</a>, <a href="https://twitter.com/OzzyOsbourne/status/1682411338340126720">Ozzy Osbourne</a> and <a href="https://twitter.com/HarryConnickJR?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1682411086656557056%7Ctwgr%5E04a78435a793b5246d7bc19e09529f2b2f0bcfab%7Ctwcon%5Es1_&ref_url=https%3A%2F%2Fvariety.com%2F2023%2Fmusic%2Fnews%2Ftony-bennett-elton-john-reaction-tribute-1235676405%2F">Harry Connick Jr.</a> should come as no surprise. Yes, Bennett was a jazz crooner. But if his voice was always a constant – even late into his 80s, way past an age when most other singers have seen their vocal abilities diminish – then his embrace of the contemporary was every bit a facet of Bennett’s appeal. <h2>Vocal innovator</h2> Bennett’s journey is a testament to the power of daring innovation. From the early days of his career in the 1950s to his final recordings in the early 2020s, he fearlessly explored new musical territories, revolutionizing vocal jazz and captivating audiences across generations. His vocal style and phrasing were distinctive and set him apart from other artists of his time. He utilized a delayed or “laid-back” approach to falling on the note, a technique known as “<a href="https://www.musictheoryacademy.com/how-to-read-sheet-music/rubato/">rubato</a>.” This created a sense of anticipation in his phrasing, adding an element of surprise to his performances. Through Bennett’s skilled use of rubato, he was able to play with the tempo and rhythm of a song, bending and stretching musical phrases to evoke a range of emotions. This subtle manipulation of timing gave his songs a natural and conversational quality, making listeners feel as though he was intimately sharing his stories with them. Armed with this silky, playful voice, Bennett found fame fairly early on in his career, delivering jazz standards alongside the likes of Mel Tormé and Nat King Cole. By the mid-1960s, he was being touted by Frank Sinatra as “the best singer in the business.” But his musical style fell out of fashion in the 1970s – a lean period during which Bennett <a href="https://www.washingtonpost.com/history/2023/07/21/tony-bennett-son-life-career-drugs/">almost succumbed to a drug overdose</a>. Then, in the 1990s, Bennett found a new audience and set off a series of collaborations with contemporary musical stars that would become the standard for his later career. No genre of artistry was deemed off-limits for Bennett. “<a href="https://www.tonybennett.com/music-detail.php?id=11">Duets: An American Classic</a>,” released to coincide with his 80th birthday in 2006, saw collaborations with country stars such as k.d. lang and the Dixie Chicks – now known as the Chicks – and soul legend Stevie Wonder, alongside kindred jazz spirits such as Diana Krall. “Duets II,” a 2011 follow-up, saw further explorations with the likes of Aretha Franklin, Queen Latifah, Willie Nelson and Amy Winehouse, in what would become the <a href="https://faroutmagazine.co.uk/amy-winehouse-final-recording-session/">British singer’s last recording</a>. But his cross-generational, cross-genre and cross-cultural appeal is perhaps best exemplified by his <a href="https://www.nytimes.com/2023/07/21/arts/music/tony-bennett-lady-gaga.html">collaborations with Lady Gaga</a>, first on the 2014 Grammy-winning album “Cheek to Cheek.” The recording brought together two artists from different generations, genres and backgrounds, uniting them in a harmonious celebration of jazz classics. The collaboration not only showcased each one’s vocal prowess, but also sent a powerful message about the unifying nature of music. Lady Gaga, a pop artist with avant-garde leanings, might have seemed an unlikely partner for Bennett, the quintessential jazz crooner. Yet their musical chemistry and mutual admiration resulted in an album that mesmerized audiences worldwide. “Cheek to Cheek” effortlessly transcended musical boundaries, while the duo’s magnetic stage presence and undeniable talent enchanted listeners. The successful fusion of jazz and pop encouraged artists to experiment beyond traditional boundaries, leading to more cross-genre projects across the industry – proving that such projects could go beyond one-off novelties, and be profitable at that. <h2>Timeless artistry</h2> Bennett’s embrace of contemporary artists did not mean that he abandoned his own musical self. By blending traditional jazz with contemporary elements, he managed to captivate audiences across generations, appealing to both longtime fans and new listeners. One key aspect of Bennett’s success was his ability to embody the sentiment of old America, reminiscent of artists like Sinatra, Billie Holiday and Louis Armstrong, while infusing contemporary nuances that resonated with the human condition of a more modern era. His approach to music captured both the essence and struggle of America, giving his songs a timeless and universal appeal. Moreover, his voice conveyed familiarity and comfort, akin to listening to a beloved uncle. Bennett’s albums stood out not only for his soulful voice and impeccable delivery but also for the way he drew others from varied musical backgrounds into his world of jazz sensibilities. As a producer, he recognized the importance of nurturing creativity and bringing out the best in artists. Meanwhile, Bennett’s approach to evolving his own sound while preserving its essence sets him apart as an artist. Fearless in his pursuit of innovation, he delved into contemporary musical elements and collaborated with producers to infuse new sonic dimensions into his later albums. The result drew listeners into an <a href="https://www.youtube.com/watch?v=6kNpdLZwetU">intimate and immersive, concert-like acoustic journey</a>. <h2>Depth of emotion</h2> The greats in music have an ability to speak to the human experience. And either in collaboration with others or on his own, Bennett was able to achieve this time and time again. His albums were successful not only due to their technical brilliance and musicality but also because Bennett’s voice conveyed a depth of emotion that transcended barriers of time and culture, touching the hearts of listeners from various backgrounds. There was a universality in his music that made him a beloved and revered artist across the globe. Bennett’s life spanned decades of societal upheavals in the United States. But in his music, listeners could always find beauty in challenging times. And as the 20th- and 21st-century American music industry went through its own revolutions, Bennett’s artistic evolution mirrored the changes, cementing his place as a music icon who defies the boundaries of time and trends.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/210244/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <iframe style="border-radius: 12px;" src="https://open.spotify.com/embed/playlist/2UxxnhUE5YLchYgutxKEbJ?utm_source=generator" width="100%" height="380" frameborder="0" allowfullscreen="allowfullscreen" loading="lazy"></iframe> <a href="https://theconversation.com/profiles/jose-valentino-ruiz-1293457">Jose Valentino Ruiz</a>, Program Director of Music Business & Entrepreneurship, <a href="https://theconversation.com/institutions/university-of-florida-1392">University of Florida</a> Image credits: Getty Images This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/tony-bennett-the-timeless-visionary-who-with-a-nod-to-americas-musical-heritage-embraced-the-future-210244">original article</a>.

Music

Balmain Private: A decade of trust and success

Having celebrated its 10th anniversary in 2022, Balmain Private has firmly established itself as one of Australia's most reliable investment options. Since its inception in 2012, the company has consistently delivered impressive results, making it a trusted choice for individuals and advisers alike. With a track record of $244 million in interest paid to investors – and with an even more impressive capital loss of zero dollars – Balmain Private has demonstrated its commitment to delivering solid returns. Over the past decade, investors have enjoyed an average annual return of 7.56%*, with the highest reaching an outstanding 11.25% net return*. What sets Balmain Private apart is its unique approach to investment. The company empowers investors by allowing them to build, select, and manage their own portfolio of first mortgage loans. This flexibility appeals to a wide range of investors, including Retail, High Net Worth and Self-Managed Superannuation Fund investors, who seek alternative income sources beyond traditional options. At Balmain Private, the approval process for investment offerings is highly meticulous. Only the best loans make it to the investors, ensuring a carefully curated selection that prioritises quality and performance. Remarkably, more than 20% of loans repaid have exceeded the target return rate, while the rest have consistently met their target rate of return. Investing with Balmain Private is not only rewarding but also convenient. The entire process can be completed online, allowing investors to transact at their leisure. Whether on a PC, tablet or smartphone, investors have easy access to their portfolio. Additionally, Balmain Private offers a Mobile App that enables investors and advisers to manage, invest and review their portfolio on the go. The app allows for seamless depositing or redeeming of funds and provides downloadable reports right on your mobile device. To further enhance transparency and control, investors or their advisers can manage their portfolio through an intuitive online investor portal. This portal provides comprehensive details on current investments, capital movements, income distributions and transactions, ensuring that investors stay well-informed every step of the way. If you're ready to explore the opportunities offered by Balmain Private, you can download their complimentary <a href="https://info.balmain.com.au/rs/929-AKB-976/images/BPD%205727%20Target%20Market%20Determination.pdf" target="_blank" rel="noopener">Target Market Determination</a> (TMD), their <a href="https://info.balmain.com.au/FactSheetOrder-Over60_01LandingHomepage.html?utm_source=Over60&utm_medium=Editorial&utm_campaign=June&utm_content=Editorial_TextLink" target="_blank" rel="noopener">Investor Fact Sheet</a>, or get in touch with their Investments Team at 02 9232 8888. For more detailed information, you can also visit their library of materials at <a href="https://linktr.ee/balmainprivate" target="_blank" rel="noopener">https://linktr.ee/balmainprivate</a>. Balmain Fund Administration Limited, with ABN 98 134 526 604 and AFSL No: 333213, serves as the issuer of units in the Balmain Discrete Mortgage Income Trusts ARSN 155 909 176. Before making any investment decision, it is crucial to read the Product Disclosure Statement (PDS) and the Target Market Determination (TMD) available on the company's website or by calling 02 9232 8888. It's important to carefully consider whether investing in the Trust aligns with your financial goals, as rates of return are not guaranteed and are subject to future revenue, which may be lower than expected. As with any investment, there is a risk of losing some or all of the principal investment. However, Balmain Private's exceptional track record and commitment to investor satisfaction provide a solid foundation for a successful investment journey. Choose Balmain Private for your chance to embark on another decade of trust and prosperity. Image: Shutterstock This is a sponsored article produced in partnership with Balmain Private. *Since inception. Past performance is not indicative of future performance. Investors should consider the risk associated with any Loan as set out in the PDS and any relevant Supplementary PDS (SPDS) pertaining to that Loan.

Money & Banking

Tourist busted for carving name into world's most famous Roman relic

An Irish tourist has run himself headfirst into trouble in Rome after he was reportedly caught carving his name - and his girlfriend’s - into the Colosseum. It is said that he had been making his carvings, which were six-centimetre-tall initials, with a metal point - possibly his keys - and gouged into a pillar of the 2000-year-old historic monument. The inscription, dedicated to himself and his partner, reportedly read “Ivan+Haley 23”. The Carabinieri police have claimed that the 32-year-old man was caught by private security at the World Heritage Site, and that social media videos of the incident alerted police to the alleged crime. The man has been accused of damaging the historical landmark, the Carabinieri confirmed to CNN, with the act considered to be a crime under Italian law. The Colosseum is one of the seven wonders of the modern world, and also a World Heritage Site, and Italy’s Minister of Culture has called for the tourist to be “identified and sanctioned”. “I consider it very serious, unworthy and a sign of great incivility that a tourist defaces one of the most famous places in the world, the Colosseum, to engrave the name of his fiancée,” he tweeted, along with footage of the incident. “I hope that whoever did this will be identified and sanctioned according to our laws.” He later uploaded another video, accompanied by the scathing caption “Tourist scars the Colosseum.” <blockquote class="twitter-tweet"> Reputo gravissimo, indegno e segno di grande inciviltà, che un turista sfregi uno dei luoghi più celebri al mondo, il Colosseo, per incidere il nome della sua fidanzata. Spero che chi ha compiuto questo gesto venga individuato e sanzionato secondo le nostre leggi. <a href="https://t.co/p8Jss1GWuY">pic.twitter.com/p8Jss1GWuY</a> — Gennaro Sangiuliano (@g_sangiuliano) <a href="https://twitter.com/g_sangiuliano/status/1673318742057525248?ref_src=twsrc%5Etfw">June 26, 2023</a></blockquote> If the man is convicted, he faces a penalty of at least €2,065 (~$3,370.7) and up to one year in prison, according to CNN. And it isn’t the first time the Colosseum has been defaced by those seeking to carve out their place in history, with a Russian tourist facing a fine of €20,000 for carving the letter “K”. It’s a serious offence in the hearts of many, with archaeologist Federica Rinaldi - who is responsible for the ancient amphitheatre - telling the publication that “the Colosseum, like any monument that represents the history of all of us, must be preserved and handed over to future generations.” “It is a monument that deserves everyone’s respect because it belongs to everyone, and it must remain so,” Rinaldi added. “Carving one’s initials, in addition to being a crime, seems to be a gesture of those who want to appropriate the monument. Better take a selfie!” Images: Twitter

Legal

King Charles cuts ties with TV host over affair revelations

King Charles has cut all ties with UK television host Phillip Schofield, after he lied about having an affair. Schofield has been dumped from his hosting gig at This Morning, which he has been the face of for 21 years, after he admitted he had an affair with a much younger man who worked at the ITV network. The 61-year-old resigned from the network after lying about the “consensual on-off relationship", admitting in a statement that the affair was "unwise" but stressed it was "not illegal". He added that he was "deeply sorry" for having lied to his wife and to ITV about his relationship with the man reportedly 30 years his junior and who he first met as a teenager. “Contrary to speculation, whilst I met the man when he was a teenager and was asked to help him to get into television, it was only after he started to work on the show that it became more than just a friendship,” he said in his recent statement. In light of the affair, Schofield has been dropped by The Prince's Trust, after being an ambassador for several years. A spokesperson from the King's charity told <a title="The Telegraph" href="https://www.telegraph.co.uk/news/2023/05/30/phillip-schofield-dropped-princes-trust-this-morning-affair/" target="_blank" rel="noopener">The Telegraph</a> UK that it was mutually agreed it was "no longer appropriate to work together". "In light of Phillip's recent admissions, we have agreed with him that it is no longer appropriate to work together," a Prince's Trust spokesperson said. All references to Schofield have been removed from the charity's website and also his own page. It previously read, "Outside of work, Phillip is an ambassador for the charity The Prince's Trust, dedicating time to further the work of supporting vulnerable young people in the UK". The Prince's Trust was created in 1976 by then-Prince Charles to help young disadvantaged people in the UK, with the hugely successful charity helping more than one million young people by providing them with business grants, education and training. Following the bombshell revelation of Schofield's affair, ITV said it had investigated the allegations of his affair "several times" from early 2020, but said it didn't find any evidence. It's been a trying time for the ex-presenter with his brother Timothy recently being jailed for 12 years over child sex offences. Image credits: Getty Images

News

12 trusted home remedies that will only make you worse

Proceed with caution Any herbal supplement or remedy could potentially cause liver or kidney failure or have dangerous interactions with other medications you may be taking. That’s why physician Dr Ehsan Ali, recommends you ask your doctor before popping any herbal pill or natural cure. “All patients of all ages should check with their doctor first about what home remedy they want to try,” says Dr Ali. “Better to be safe than sorry!” St. John's Wort This herb is touted as a treatment for depression, but comprehensive studies are lacking. Dangers can arise when patients are already taking other medications. There have been incidents of St. John’s Wort interfering with birth control pills, leading to unintended pregnancies. The National Center for Complementary and Integrative Health warns that St. John’s Wort can disrupt the action of many medications, including warfarin, antidepressants, and anti-rejection drugs following organ transplants. Kava This herb, grown on South Pacific islands is often suggested for anxiety. It has been found to have a calming effect similar to Valium. Research, including a study published in 2015 in the journal Trialssuggests that kava may be an effective treatment for generalised anxiety disorder. However, heavy consumption of the herb is linked with heart problems and eye irritation. Kitchen cures for burns Kitchen cures can seem harmless and certainly, food products can make gentle and effective beauty treatments (think: avocado or honey masks for skin and hair). But when someone has an injury or disease, natural products can do more harm than good. Dr Svetlana Kogan, a holistic physician, has heard many potentially dangerous cures for injuries, including applying egg whites to burns. Egg whites, especially organic ones, can be full of bacteria – including salmonella – which could lead to serious infections. Instead, minor burns can be treated at home with cool water and acetaminophen for pain. Gargling with mouthwash The common cold continues to confound doctors and there isn’t much sufferers can do except stay hydrated. But when the symptoms progress to an inflamed throat, indulging in the common practice of gargling with mouthwash can do more harm than good. “Gargling inflamed tonsils with mouthwash is actually very irritating to the area and does not have any effect on potential strep throat,” says Dr Kogan. Her recommendation for a sore throat? Warm liquids to soothe the inflamed area and get plenty of rest. Money The best use for money when it comes to your health is paying your medical bills. But some people use currency to try and cure ailments. For years, placing a coin or other hard, flat object on a baby’s belly to help heal an umbilical hernia has been a common practice in many cultures – a very unsafe practice: “An umbilical hernia is a gap in the layer of muscle in the abdominal wall (called the rectus abdominis muscle),” explains Dr Danelle Fisher, a paediatrician. “The muscle usually grows together and the hernia goes away on its own in more than 90 per cent of babies who are born with it. Having an object strapped to the baby’s belly is not advisable because it can cause a skin infection and it doesn’t change the hernia or hasten its healing.” (Not to mention that coins can be pretty dirty and are a choking hazard for your baby.) So what should you do if your baby has an umbilical hernia? Nothing, aside from watchful waiting and consulting with your child’s paediatrician. Breast milk Mother’s milk is the best possible natural food for babies. Although many mothers claim their milk clears up skin conditions, there’s no scientific proof of this, warns Dr Sarah Yamaguchi, an obstetrician and gynecologist. “Breast milk can transmit infectious diseases such as HIV and pumped breast milk if not stored properly can be contaminated and can actually introduce bacteria into an already infected area,” says Dr Yamaguchi. Instead, she advises, patients suffering from infections or inflamed skin should try to keep the area clean and dry and seek medical attention. Castor oil In her work as an obstetrician, Dr Yamaguchi has seen her fair share of women in the final stages of pregnancy who just cannot wait to have their baby. She has seen many women take castor oil believing it will jump-start labour. “Castor oil may help if you are constipated and need to pass a bowel movement, but it’s not going to help you go into labour and it tastes awful,” she says. Syrup of Ipecac This syrup, made from the roots of a South American plant, is often kept in the home by parents to act as a counter treatment for accidental poisoning, as it induces vomiting. However, this form of treatment is incredibly dangerous, warns Dr Fisher. Many poisons do further damage when they make their way out of the body, damaging the oesophagus and potentially causing breathing problems. Dr Fisher advises parents not to use syrup of ipecac at all. The only appropriate reaction to a child swallowing something poisonous, she says, is to call your local Poison Control immediately and seek medical treatment. Charcoal Some people believe that activated charcoal, often derived from coconut shells, is thought to trap and remove dangerous toxins from the body. It is often recommended for treating bloat and constipation. However, it is a controversial treatment. Dr Kogan has heard of patients swallowing activated charcoal for detoxification purposes, which she strongly discourages. “It is dangerous because it can cause life-threatening intestinal obstructions and severe dehydration,” she says. Eating well and drinking plenty of water can have similar, but safer, detoxification effects on the body. Blowing on or licking a wound Parents everywhere are known for spitting on a tissue and using it to clean their children’s faces and sometimes even to clean a wound. Blowing on or introducing saliva to a cut is very dangerous. “Our breath and saliva have tons of bacteria which can contaminate the wound and lead to an infection,” says Dr Kogan. Instead, use fresh water and consult a doctor if needed. Vitamins As long as you follow a healthy diet, you’ll get all the vitamins and minerals you need. That’s good because sliding into the habit of trying to make up supposed deficiencies with supplements can quickly lead to trouble, warns Dr Kogan. The danger comes when people ignore the recommended doses and take too much of a particular vitamin. Too much vitamin D, for instance, can cause liver and heart problems, while an overabundance of B6 can lead to nerve toxicity; a vitamin A overdose can even cause death in extreme cases. Image credits: Getty Images This article originally appeared on <a href="https://www.readersdigest.com.au/healthsmart/12-trusted-home-remedies-that-will-only-make-you-worse?pages=1" target="_blank" rel="noopener">Reader's Digest</a>.

Body

Expedition cruises - and what you should know before boarding one

It’s crucial to do your research before embarking on any new adventure, and New-Zealand based travel writer Sue Halliwell has drawn on her 15 years of cruise ship expedition experience to unpack such a trip, and the importance of coming prepared. I once took two New York socialites shoe shopping in the small New Zealand port of Napier. Both women had boarded our expedition cruise around New Zealand and its sub-Antarctic islands at Auckland with high heeled shoes as their only footwear, and by Napier it was evident that ‘elegant and elevated’ was actually a liability on nature walks, beach landings and a pitchy ocean. As the sole female on the ship’s expedition team, I was assigned the job of getting them adequately shod, discovering as I did that they also lacked warm gear and rain jackets. In fact, our A-listers appeared to know little about the nature of an expedition cruise on any level. While watching sperm whales off the South Island coast some days later, one asked me if, “these creatures live all their lives in the ocean?” adding “surely they come to land to give birth?” She looked incredulous when I set her straight, a reminder that appreciation of the natural world is a journey we each take at our own pace. They were the wives of two even higher profile Americans who were also aboard, and I’m picking the lads booked the cruise. First in line for every off-ship excursion and kitted out in top notch outdoor gear, these guys were onto it. But, somewhere the inter-spouse memo had gone astray, their other halves arriving better prepared for a traditional floating city, casino and cabaret cruise experience. They won’t be the first or last to make that mistake. So, what should our society gals have understood about an expedition cruise, and how might they have adjusted their expectations and packing lists had the memo actually reached them? Also known as an adventure or eco cruise, the Travel Industry Dictionary defines an expedition cruise as “typically aboard a smaller vessel, with an emphasis on the natural habitat of exotic destinations and responsible tourism. The term also implies a relatively expensive cruise with onboard experts in the ecology of the destination and a certain level of rigour, such as in Antarctic cruises.” Translated, that means you’ll be discovering coasts less travelled and their unique wildlife, landscapes and people. The ship will be small enough to nudge close to shore yet sizeable enough to handle mighty oceans. It will likely carry fewer than 200 passengers, and close to that number of crew, ensuring up-market service, dining and accommodation. Expedition cruise companies place great emphasis on responsible and sustainable travel, and protecting the natural and cultural environments visited. Indeed, many team with organisations such as National Geographic to present high quality environmental expertise, education and experiences, and actively support conservation and social projects in their target locations. As you would expect of sumptuous travel to remote destinations with the rarest of nature and best of guides, expedition cruises don’t come cheap. These are bucket list holidays at the apex of cruising, so unless money is no object, it pays to make the most of their once-in-a-lifetime opportunity. Full participation in an expedition cruise involves taking all the off-ship excursions offered, although how actively you participate is up to you. With relatively low passenger numbers, most onshore excursions divide into manageable groups ranging in capability from fitness fanatics to snail’s pacers. Each group is shuttled between ship and shore – or around the coast – on inflatable zodiacs, and accompanied by experienced expedition team members to ensure their members remain safe and informed. These off-ship activities will be trip highlights, and you make the most of them by being prepared. As our American ladies learned, that includes being suitably dressed. Appropriate attire differs by destination, but the general rule is comfortable and activity-capable. Your gear doesn’t need to be expensive, but it does need to do the job - especially in cold climates like Antarctica or the Arctic, where not dressing appropriately can put you and others at risk. Check the packing list on your cruise website or brochure, and if there isn’t one, ask. Likewise find out whether large but essential items such as polar jackets and gumboots are supplied, to free up valuable suitcase space. Throw in a few dressier outfits for dinner, although bow ties and sequins went down with the Titanic. Nowadays, the expedition cruise dining dress code tends toward smart casual, and the after-dinner entertainment is equally low key. Don’t get me wrong, there will be plenty of evening fun for those wanting it; however, after a day of wild and wonder-filled activity, followed by drinks and dinner, most passengers prefer rocking to sleep with the waves to rocking around the clock. Unless you are a New York socialite for whom dancing the night away in designer get-up may be the reason for booking a cruise. However, our ladies were different people now and about to teach me an important lesson. Until I met them, I held to expedition cruises being the preserve of nature lovers, photography nuts, eco-travellers, science boffins and adventure freaks; you were made for them or you weren’t. But, as the cruise neared its end and the New Yorkers and I dined together in wild sub-Antarctic weather, a particularly impressive southern ocean swell upended both their wine glasses into my lap. As happens occasionally on a polar ocean cruise, the captain directed us to our cabins to ride out the storm, and as we lurched from the dining room one of my dinner companions drawled to the other, “Hey, I’d much rather go upstairs and watch those albatrosses skim these waves!” The expedition cruise had done its job. Wherever these ladies sat on the nature appreciation continuum on boarding the ship, they were much further along it now. I was impressed by their efforts to make the most of a situation they obviously hadn’t expected and, who knows, they might even deliberately book an expedition cruise for their next vacation. At least they now have the gear. Images: John Cardiner, Doug Gould [supplied, used with permission]

International Travel

6 trusted tips for finding love

Whether you are newly single or have been playing the dating game for a while, it can be tough to find someone that you have a real connection with. There are some guidelines that you can follow that can help you, by simply asking yourself a few questions. 1. What are you looking for? Do you want someone to grow old with, someone to take to a movie now and then, or something more casual? Knowing what you want and being fairly upfront about it can help you filter out the options. 2. Are you ready to show your hand? Finding someone special means you will need to be open about who you are and be ready to invest time and effort into someone else. Are you ready for this step? If you’ve recently been hurt or are grieving it may not be the right time to search for a long term partner. 3. Do you know your assets? Work out what you have to bring to the table as a partner, as this will help you know what to say if you have to describe yourself quickly (think online dating or speed dating). 4. Would you consider yourself interesting? It can be helpful to try something new – take an art class, take a camping trip, do some volunteer work. Not only can you meet new people, it’s also nice to have something to talk about when you meet them. 5. Can you show your funny side? Funny people tend to be liked, so it can pay to ensure you are using the right sort of humour. Too much sarcasm or negativity can turn people off, so ensure you are keeping things light and witty. 6. Would your friends be able to help? When you’re looking for love, it can be helpful to ask your friends if they have anyone that might be suitable. They can offer a casual introduction at a social event, or set up a dinner to introduce you to some new people without too much pressure. Images: Shutterstock

Relationships

Australia's most trusted brands revealed for 2023

When it comes to big brands, there are certain names that Aussies go back to time and time again for their reliability and trustworthy reputations. This year, according to recent data collated by <a href="https://www.trustedbrands.com.au" target="_blank" rel="noopener">Reader's Digest</a>, consumers are interacting differently with big name brands after recovering from the pandemic, but now being faced with the cost of living crisis. The survey, now in its 24th year, was carried out by independent market research company Catalyst Consultancy & Research and asked thousands of consumers of a mixed demographic to name the brands they trusted across more than 70 categories. The data suggests that our most trusted brands have "not only changed the way they interact with us during the past three years of the pandemic", but current "cost-of-living pressures mean the most successful organisations are making even further refinements". "With inflation putting price pressure on everyone at the moment, trust remains a hard-earned and vitally important commodity," Reader's Digest Australia Editor-in-Chief Louise Waterson said. "Many leading companies are rebranding their image, or reshaping their services, to hold on to existing customers and seek out new ones." Check out the list below of Australia's top 20 most trusted brands, and <a href="https://www.trustedbrands.com.au/" target="_blank" rel="noopener">head here for the full 2023 results</a>. 20. Woolworths 19. Sanitarium 18. Bridgestone 17. Ryobi 16. Dairy Farmers 15. Cancer Council Australia 14. Dyson 13. Bega 12. Selleys 11. Specsavers 10. Glen20 9. Dulux 8. Royal Flying Doctor Service 7. Band-Aid 6. Victa 5. Panadol 4. Bunnings Warehouse 3. Cadbury 2. Weber 1. Dettol Image credits: Trusted Brands

News

Two dead in Antarctic cruising accident

Two passengers on a cruise in Antarctica have died after their small boat overturned near the shore. The passengers were among six on a Zodiac boat excursion near Elephant Island on November 15, when the vessel overturned near the shore. Quark Expeditions, the operator of the World Explorer cruise ship the passengers were travelling on, confirmed the news in a statement several days later. “We are deeply saddened to confirm that there has been a tragic accident during a zodiac excursion from the ship World Explorer, chartered by Quark Expeditions, near Elephant Island in the Antarctic on November 15,” the company said. Quark Expeditions said the weather conditions were calm, with “light winds” and a “smooth sea”, and that the accident seemed to have been caused by a breaking wave. “The other four passengers and two staff are recovering under the care and observation of our doctors and medical staff on board,” they added. “The ship is currently returning back to port.” With the company currently investigating the incident further, they confirmed that they are in close contact with the next of kin. “Our priority right now is supporting them, our passengers and crew while we investigate further,” they said. “We will continue to work with, and offer our assistance to, those involved during this difficult time, including full cooperation with the relevant authorities.” Image: @quarkexpeditions (Instagram)

Cruising

1886 cottage of Australian icon goes under the hammer

The home that once belonged to the woman featured on Australia’s $20 bill has been listed for an auction. Built around 1886, the four-bedroom, two-bathroom house in Hunters Hill, in Sydney’s lower north shore, has been <a href="https://www.realestate.com.au/property-house-nsw-hunters+hill-140773923" target="_blank" rel="noopener">listed</a> with a $4.25 million price guide. The area was first settled by Mary Reibey, a convict who went on to become a successful businesswoman running her own shipping and trading enterprises. Since 1994, her face has been featured on the $20 note. She was known in the Hunters Hill area for building two small cottages to house convict labour for Figtree House, a farm that still stands today. If the home sells for its multi-million listing price and its new owner were to pay in $20 notes, they would need more than 210,000 - or about 10 briefcases worth. Its current owner, who wished not to be named, is selling the home after living there for a decade and is looking to downsize now their adult children have left home. In a statement shared with The Daily Telegraph, the vendors said they kept many of the original period features of the weatherboard home, including a vintage fireplace, out of a passion for its heritage. “Over time the house was extended to take advantage of its perfect northern aspect, so its rambling layout has really suited our family, especially as the children got older,” they said. “We love sitting on the veranda soaking up the all-day sun, especially at this time of year when the area’s deciduous trees come into leaf and it’s awash with jacarandas.” “Hunters Hill has an incredible history on every corner – it truly feels like a little French village on the harbour.” While historic features have been maintained, the home has also had its share of updates, including French doors that open to the wraparound verandah and an island kitchen with a gas stove top and modern appliances. Simon Harrison, the principal agent at Belle Property Hunters Hill who listed the home, said the 524-square-metre property had already garnered some interest due to its character. “We’ve had a lot of interest from growing families and young couples, it’s a great location and a character home that has really appealed to potential buyers,” Mr Harrison said. “I think the knee-jerk reaction to the initial interest rate rises has settled down and we’re now seeing a new norm where buyers are willing to pay the right price for weatherboard homes like this one which don’t come around too often.” Images: Belle Property Hunters Hill

Real Estate

"I trusted anyone": Olivia Newton-John's daughter shares drastic health decision

Chloe Lattanzi has opened up about a recent health decision, announcing she is planning to reverse a lot of her cosmetic surgery enhancements. Chloe said she is going to have her breast implants removed, just months after her mother Olivia Newton-John died from a turbulent 30 year battle with breast cancer. Lattanzi, who has reportedly had $845,000 worth of plastic surgery over the years, took to Instagram to talk about her health. She shared that in trying to be the healthiest version of herself, she has already had fillers in her face dissolved and plans to remove her breast implants. “I’ve had the fillers removed from my face. When I had it done, I had body dysmorphia so I had very low self-esteem,” Lattanzi admitted. “I think I started doing (fillers) about 10 years ago,” she continued. “My face looked very puffy and strange. There’s a product called hyaluronidase that can take it out, it basically dissolves it, which is an ongoing process that I go through.” Speaking about her breast implants, Chloe said she “wasn’t aware” of the potential health problems that implants can bring. “I trusted anyone in a white coat and I wasn’t aware that there was any side effects or consequences,” she admitted. “I’m actually looking into removing them. It does cost a lot of money.” Lattanzi also spoke about her lip fillers, explaining she has injected them “so much” they are “permanently stretched out”. “Not that this is anyone’s business, but it hurt to see some of these comments and I just wanted to educate people,” she said. “You can believe me or not, but it’s the truth, from having them filled so much, they’re just stretched, I haven’t had them done in years.” Since her mother died in August after her journey with breast cancer, Lattanzi has been outspoken about “preventative care”. “I’m so excited to be carrying the torch for my mum continuing to not battle cancer, but finding out what’s causing it,” she said. <div> </div> “Preventive care was something she was very passionate about, you know we need to think about all the drugs that are put into our body." Image credits: Instagram

Body

From crumbling rock art to exposed ancestral remains, climate change is ravaging our precious Indigenous heritage

Climate change is rapidly intensifying. Amid the chaos and damage it wreaks, many precious Indigenous heritage sites in Australia and around the world are being destroyed at an alarming rate. Sea-level rise, flooding, worsening bushfires and other human-caused climate events put many archaeological and heritage sites at risk. Already, culturally significant Indigenous sites have been lost or are gravely threatened. For example, in Northern Australia, <a href="https://www.theguardian.com/artanddesign/2021/nov/16/global-heating-is-destroying-rock-art-tens-of-thousands-of-years-old-experts-warn" target="_blank" rel="noopener">rock art</a> tens of thousands of years old has been destroyed by cyclones, bushfires and other extreme weather events. And as we outline below, ancestral remains in the Torres Strait were last year almost washed away by king tides and storm surge. These examples of loss are just the beginning, unless we act. By combining Indigenous <a href="https://www.tandfonline.com/doi/full/10.1080/13549839.2015.1036414" target="_blank" rel="noopener">Traditional Knowledge</a> with Western scientific approaches, communities can prioritise what heritage to save. <h2>Indigenous heritage on the brink</h2> Indigenous Australians are one of the longest living cultures on Earth. They have maintained their cultural and sacred sites for millennia. In July, Traditional Owners from across Australia attended a <a href="https://drm4heritage.wordpress.com/" target="_blank" rel="noopener">workshop</a> on disaster risk management at Flinders University. The participants, who work on Country as cultural heritage managers and rangers, hailed from as far afield as the Torres Strait Islands and Tasmania. Here, three of these Traditional Owners describe cultural heritage losses they’ve witnessed, or fear will occur in the near future. - Enid Tom, Kaurareg Elder and a director of Kaurareg Native Title Aboriginal Corporation: Coastal erosion and seawater inundation have long threatened the Torres Strait. But now efforts to deal with the problem have taken on new urgency. In February last year, king tides and a storm surge eroded parts of a beach on Muralug (or Prince of Wales) Island. Aboriginal custodians and archaeologists rushed to <a href="https://www.abc.net.au/news/2022-09-05/ancestral-remains-uncovered-torres-strait-due-to-climate-change/101387964" target="_blank" rel="noopener">one site</a> where a female ancestor was buried. They excavated the skeletal remains and reburied them at a safe location. It was the first time such a site had been excavated at the island. Kaurareg Elders now worry coastal erosion will uncover and potentially destroy more burial sites. - Marcus Lacey, Senior Gumurr Marthakal Indigenous Ranger: The Marthakal Indigenous Protected Area covers remote islands and coastal mainland areas in the Northern Territory’s North Eastern Arnhem Land. It has an average elevation of just one metre above sea level, and is highly vulnerable to climate change-related hazards such as severe tropical cyclones and sea level rise. The area is the last remnant of the ancient <a href="https://users.monash.edu.au/~mcoller/SahulTime/" target="_blank" rel="noopener">land bridge</a> joining Australia with Southeast Asia. As such, it can provide valuable <a href="https://www.nature.com/articles/s41598-019-42946-9" target="_blank" rel="noopener">information</a> about the first colonisation of Australia by First Nations people. It is also an important place for understanding <a href="https://artreview.com/fragmented-histories-the-yolngu-macassan-exchange/" target="_blank" rel="noopener">contact history</a> between Aboriginal Australians and the Indonesian Maccassans, dating back <a href="https://www.sbs.com.au/language/indonesian/en/article/deep-ties-between-indigenous-australians-and-indonesias-macassans-celebrated-through-song-and-dance/rg6x9g1l4" target="_blank" rel="noopener">some 400 years</a>. What’s more, the area provides insights into Australia’s colonial history, such as Indigenous rock art depicting the ships of British navigator Matthew Flinders. Sea level rise and king tides mean this valuable piece of Australia’s history is now being eroded. - Shawnee Gorringe, operations administrator at Mithaka Aboriginal Corporation: On Mithaka land, in remote Queensland, lie important Indigenous heritage sites such as <a href="https://anthropologymuseum.uq.edu.au/exhibitions/past-exhibitions/kirrenderri-heart-channel-country" target="_blank" rel="noopener">stone circles</a>, fireplaces and examples of traditional First Nations water management infrastructure. But repeated drought risks destroying these sites – a threat compounded by erosion from over-grazing. To help solve these issues, we desperately need Indigenous leadership and participation in decision-making at local, state and federal levels. This is the only way to achieve a sustainable future for environmental and heritage protection. Mithaka Aboriginal Corporation general manager Joshua Gorringe has been invited to the United Nations’ COP27 climate conference in Egypt in November. This is a step in the right direction. <h2>So what now?</h2> The loss of Indigenous heritage to climate change requires <a href="https://www.icomos.org/images/DOCUMENTS/Secretariat/2022/TSP/ADCOMSC_202110_2-1_Trienial_Scientific_Plan_EN.pdf" target="_blank" rel="noopener">immediate action</a>. This should involve rigorous assessment of threatened sites, prioritising those most at risk, and taking steps to mitigate damage. This work should be undertaken not only by scientists, engineers and heritage workers, but first and foremost by the Indigenous communities themselves, using Traditional Knowledge. Last year’s COP26 global climate conference included a <a href="https://www.cultureatcop.com/" target="_blank" rel="noopener">climate heritage agenda</a>. This allowed global <a href="https://unfccc.int/news/cop26-strengthens-role-of-indigenous-experts-and-stewardship-of-nature" target="_blank" rel="noopener">Indigenous voices</a> to be heard. But unfortunately, Indigenous heritage is often excluded from discussions about climate change. Addressing this requires doing away with the usual “top down” Western, neo-colonial approach which many Indigenous communities see as exclusive and ineffective. Instead, a “bottom up” approach should be adopted through inclusive and long-term initiatives such as <a href="https://aiatsis.gov.au/sites/default/files/research_pub/benefits-cfc_0_2.pdf" target="_blank" rel="noopener">Caring for Country</a>. This approach should draw on Indigenous knowledge – often passed down <a href="https://www.bloomsbury.com/au/edge-of-memory-9781472943262/" target="_blank" rel="noopener">orally</a> – of how to manage risk. This should be combined with Western climate science, as well as the expertise of governments and other organisations. Incorporating Indigenous knowledge into cultural heritage policies and procedures will not just improve heritage protection. It would empower Indigenous communities in the face of the growing climate emergency. This article originally appeared on <a href="https://theconversation.com/from-crumbling-rock-art-to-exposed-ancestral-remains-climate-change-is-ravaging-our-precious-indigenous-heritage-188454" target="_blank" rel="noopener">The Conversation</a>. Image: Shutterstock

Travel Trouble

How to tell if someone is trustworthy

Trust is a key ingredient of success in any relationship whether it is platonic, romantic or business. But how do you know if you can trust somebody or if you should run for the hills? What exactly is the difference between someone who is trustworthy and someone who isn’t? Sometimes it’s very obvious, sometimes it isn’t. Some people have a natural instinct for detecting untrustworthy characters while some of us might need a bit of help to develop the skill. Assessing trustworthiness takes time and there are always individual circumstances to consider but here are a few things to look out for. Honest A trustworthy person is an honest person. Someone who is constantly lying is probably hiding something. Always consider intentions and there are sometimes benign reasons why somebody might tell a white lie, but if someone is continually being dishonest, warning bells should be going off! Sometimes it’s difficult to determine if someone is lying though. Here are some things to consider: <ul> <li>The person repeats your question or doesn’t answer the questions. For example, “That’s a good question.” This may be a signal to buy time to form a response.</li> <li>The person is always reminding you how honest and trustworthy they are. For example, “I would never lie, I’m an honest person.”</li> <li>The person makes very showy and boastful claims but none of it can be verified or validated. If it sounds too good to be true, it probably is.</li> </ul> Reliable Being reliable and dependable is the hallmark of a trustworthy person. Of course, people do let us down from time to time but a consistently unreliable person is usually untrustworthy. <ul> <li>The person constantly does not do what they say they will even if explicitly promised. There is always a reason though such as an unpredictable drama.</li> <li>The person is always late for appointments, meetings or dates with you.</li> <li>The person is never available to see or meet you.</li> <li>The person’s words and actions contradict. Untrustworthy people will make a lot of claims but when actions consistently don’t follow words, red flags should be appearing.</li> </ul> Communication A trustworthy person will be open, transparent and attentive in their communication whereas those who might have something to hide are heavily focused on themselves. <ul> <li>The person constantly talks themselves up with boastful statements and criticises or tears other people down. If the person is gossiping about someone else, what’s to stop them doing the same to you?</li> <li>The person does not support or encourage you. Instead they play down or make a joke about your thoughts, ideas and accomplishments.</li> <li>The person is never forthcoming with information about themselves. You have to constantly ask questions but they try and redirect the conversation or reply with partial truths.</li> </ul> Intuition Your gut-feeling is perhaps your most important tool and it’s usually correct. Don’t ignore feelings of anxiousness or wariness. We often want to think the best of people but if your gut is telling you something is up with this person, it might be right. Look out for the other indicators and if any of them are sounding familiar, combined with your intuition, make an exit, fast! Image: Getty Images

Relationships

CCTV footage emerges in suspicious house fire case

CCTV footage of a person fleeing from a $24 million heritage-listed mansion engulfed in flames has been released by police, after the home on Sydney’s lower north shore was ablaze <a href="https://www.oversixty.com.au/property/real-estate/sydney-mega-mansion-destroyed-by-fire" target="_blank" rel="noopener">earlier this month</a>. After reports of a major house fire on Saturday, September 3 - including 30 calls made to triple zero - emergency services descended on the waterfront home in Northwood, with 50 firefighters working for two hours to extinguish the flames. The house sustained significant damage, but no-one was at home at the time and no injuries were reported. NSW Police have since determined the fire was deliberately lit, with detectives believing an accelerant was used. Detective Chief Inspector Richard Puffett, coordinator of the financial crimes squad’s arson unit, told reporters on Monday that the authorities were looking at a “number of possible persons of interest”, as well as “a number of motives”. He said that one of several lines of enquiry investigators are establishing relates to a development application process, lodged by owner Ouyang “Owen” Chen several months before he bought the property. Mr Chen, who is now assisting police with their inquiries, lodged an application with Lane Cove Council to demolish the house he owned next door and build a four-storey residence at a cost of $5 million instead. The application was knocked back in October, with a nine-page document detailing multiple objections including issues with bulk and scale of the project, as well as having “an unacceptable impact on the heritage” house next door. Mr Chen then lodged a review of the rejection in July. The home, one of the oldest in Northwood, was built in 1915 and previously owned by travel industry doyenne Mary Rossi. Claudia Rossi Hudsdon, one of ten children raised in the home by Mary and Theo Russi, said the fire had shocked the family. “The loss was really when we sold the family home last year, but at the time we thought we’d always be able to drive by and remember what a joyous and happy life we had in that house,” she said. As investigations continue, detectives hope that the CCTV footage, which shows a person of interest entering and exiting the property around the time the fire was lit, would prompt anyone with information to come forward. In the footage, a person wearing dark clothes can be seen walking into the property from the road, and leaving just after 10.30pm as the house catches alight. “There are people out there who know more about this fire,” Detective Chief Inspector Puffett said. Detectives are also calling on anyone with dashcam footage from vehicles that were driving along or parked on Cliff Road on September 3 to come forward. Images: NSW Police

Real Estate

Aggressive prostate cancer might be linked to ancestral heritage

Globally prostate cancer was the second most frequent cancer, and the fifth leading cause of cancer death, among men in 2020. It was the most commonly diagnosed cancer in Australia in 2018 (and is estimated to remain so in 2022); a man has a 1 in 6 (or 17%) risk of being diagnosed with prostate cancer by the age of 85. But not everyone on Earth is similarly affected by the disease, in fact there are significant differences in the severity of prostate cancer across different ethnicities – particularly across sub-Saharan Africa, where mortality rates are 2.7 times higher than global averages. But is it ancestry, geography, or a combination of the two, that’s causing this variation? To address this question, researchers sequenced the genetics of prostate cancer tumours from South African, Brazilian, and Australian donors. The results, which have been published in two new studies in Nature and Genome Medicine, identified new prostate cancer subtypes and cancer drivers that can distinguish a patient’s ancestry and predict whether the cancer might become life-threatening. “Our understanding of prostate cancer has been severely limited by a research focus on Western populations,” says senior author, Professor Vanessa Hayes, genomicist and Petre Chair of Prostate Cancer Research at the University of Sydney’s Charles Perkins Centre and Faculty of Medicine and Health in Australia. “We found Africans to be impacted by a greater number and spectrum of acquired (including cancer driver) genetic alterations, with significant implications for ancestral consideration when managing and treating prostate cancer,” Hayes says. <h2>Africans’ prostate cancer tumours have more mutations</h2> The researchers sequenced the genomes of untreated prostate cancer samples collected from 183 patients – including 123 South African, 53 Australian, and 7 Brazilian individuals – and were able to identify around 2 million genetic variants (mutations) involved in the cancer. “What was unique about this study is that we sequenced – it means we read the entire DNA sequence of the tumour and blood – from the Africans and Australians in the exact same batch, everything was done in Australia,” explains Hayes. “And that was really important, because that meant the samples went through one technical pipeline and one analysis pipeline.” This was necessary so that the genomic data of all the patients in the study, whether from Australia, Brazil, or South Africa, could be compared – like apples to apples. “Most Australian men, nine out of ten actually, will die with prostate cancer rather than from prostate cancer. We have no idea what distinguishes that one of the ten Australians on the line-up, so we actually have to look away from Australia to try and understand the context,” says Hayes. And they found significant differences between the tumours of people with African ancestry compared to those from Europe. In Africans, the tumours were more mutated – they had a higher tumour mutational burden. According to Hayes, this is important because small mutational events are usually not as common in prostate cancer, like they are in melanoma or lung cancer. And, unlike UV exposure with melanoma or smoking with lung cancer, there is no known carcinogenic driver for prostate cancer. “What we saw in Africans is that the burden of these small changes was higher than in Australians, which raises the idea: is there some carcinogen, some environmental exposure within Africa, which is contributing to aggressive prostate cancer in the region? “So, if we can identify it, then maybe that is what that one of the ten Australian men were also exposed to in their lifetime.” <h2>New ways to classify prostate cancer subtypes</h2> Using computational data science, the team was able to classify the prostate cancers into four different subtypes called global mutational subtypes (GMS). “Combining our unique dataset with the largest public data source of European and Chinese cancer genomes allowed us, for the first time, to place the African prostate cancer genomic landscape into a global context,” says Dr Weerachai Jaratlerdsiri, a computational biologist from the University of Sydney and first author on the Nature paper. Because the patients’ genomes had been sequenced from samples of their blood as well as the tumours, the researchers were able to define their genetic ancestries. Hayes says it’s like doing Ancestry.com but on steroids, because while “Ancestry.com only looks at 600,000 letters across the DNA, we looked at 7 million.” They identified two cancer subtypes – GMS-B and GMS-D – that were only found in the populations with African ancestry. They also identified the universal GMS-A subtype (which occurred in all ethnicities) and the GMS-C subtype – seen in people with African ancestry and people with European ancestry. Those with the GMS-C subtype were significantly more likely to die from prostate cancer than the other subtypes, and clinicians will now be able to use this finding as a prognostic marker to determine whether someone might experience poor clinical outcomes. Five of the South Africans included in the study had European ancestry, but their families had lived in South Africa for multiple generations. Interestingly, one of them had a tumour categorised as a GMS-D subtype, despite this otherwise only having been seen in patients with African ancestry. The team have now received funding to look at a further 100 Africans with European ancestry, but whose ancestors had lived in Africa for generations, to see whether there is a geographical, environmental aspect that might be contributing to the accumulation of these types of mutations. <h2>Opening up new avenues for treatment</h2> The second paper, published in Genome Medicine, focused on the large and dramatic changes to the genome, called “structural variations”, that prostate cancer is prone to. For instance, parts of the chromosome break off, delete, or insert themselves somewhere else, or the chromosomes shatter and come back together again causing rearrangements. These are difficult to locate in the genome because scientists have to use computational methods to infer whether these mutations are there or not. But by using multiple different computational tools the researchers were able to identify brand new mutational drivers of prostate cancer – genes not previously known to be involved in prostate cancer. This opens up new opportunities for treatment, because knowing these drivers allows scientists to design new therapeutic targets or repurpose existing drugs that may already be used to target these genes in other diseases. This article originally appeared on <a href="https://cosmosmagazine.com/health/prostate-cancer-ancestral-heritage/" target="_blank" rel="noopener">cosmosmagazine.com</a> and was written by Imma Perfetto. Image: Shutterstock

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